Why We Succeed – Training

One of the greatest assets of the SR&J family is our ability to train individuals into professionals who cater to each and every customer service, Care and relationship management requirement for a wide variety of clients. SR&J is equipped with an award- winning Training Department, which specializes in providing comprehensive customer Care, customer service, inbound/outbound telemarketing and lead generation training to all employees.

The Training Department at SR&J has extensive experience in developing training courses to deliver client-specified material over a broad spectrum of industries and applications. SR&J offers an extensive calendar of Professional Development courses in telemarketing, lead management and customer relationship management designed to promote both the personal and Career growth of our employees. Training does not end in the classroom. The instructors at SR&J are readily available and easily accessible, to provide an additional level of support to agents on the production floor.