Outsourcing- Customer Care

SR&J has developed tried-and-true strategies for a wide variety of clients around the world. Whether it’s for sales programs, consumer or business-to-business initiatives; inbound/outbound telemarketing, lead generation or appointment setting, count on SR&J to provided relevant solutions to achieving your organizational goals.

Services Offered:

• Sales

• Up-sell, Cross-sell

• Customer Service & Support

• Lead Generation/Qualification

• Campaign Calling

• Customer Satisfaction/Corporate Surveys

• Customer Care

• Outbound Telemarketing

• Lead Generation

• Acquisitions

• Appointment Setting

• Technical Support

• Online Sales and Support

Industries:

• Telecommunications

• Insurance/Warranties

• Credit Cards

• Entertainment

• Food Services

• Web Site Design and Hosting Services

• Internet Providers

• Office Supplies

• Sports

• Television Advertising

• Health

• Consultants

Our goal as a customer service provider is to offer outsourcing solutions which directly impact your bottom line. In order to achieve our goals, we provide customer contact services, as dictated by the needs and expectations of the customer. We continuously hone our innovative strategies in order to optimize customer contact opportunities.

• Email Support

• Fax Support

• Data Entry

• Live Chat Customer Assistance

• Customized Voice Mail Programs

• Web Site Response

• Order Entry Processing

• Telesales

• Inside Sales

Give us a call to discuss your requirements. We would be glad to talk to you!