ABOUT SR&J

Located in a park like setting, SR&J is the result of years of experience in the call centre industry. The management and staff of SR&J are dedicated to ensuring the needs of our clients and employees are handled in a professional, efficient, and friendly manner.

SR&J offers many advantages over our competitors. The most obvious difference is in our facility. An historic schoolhouse located on a campus surrounded by green space, a baseball diamond, tennis courts, and bike paths. The needs of the employees were considered in every aspect of the design, from the spacious and ergonomic workstations to the plentiful windows.

The most important element in any successful undertaking is people. Our employees set us apart from all others in the industry. Since opening in May of 1998, we have been able to attract and retain the best call centre professionals available in a city which has over 70 call centres and 10,000 call centre employees. As a result, we have attracted high-quality work and have routinely exceeded the expectations set by our clients.

Through our personnel, procedures and technology, we are able to provide the best sales and customer service solutions available. Our commitment to the highest possible level of quality guarantees optimum service for everyone involved.

Vision

To be recognized worldwide, without exception, by our clients and their customers as "the" industry leader in customer acquisition, retention and support.

Mission

To strive daily for continuous improvement in our relationships with our employees, customers, vendors and the community.