SR&J is your destination for superior quality, remarkable sales results and pro-active client communications, – all at competitive prices. SR&J has earned a solid reputation in the call centre industry throughout North America and our results speak for themselves. We have consistently exceeded the objectives established by our clients and have outperformed most other vendors in customer care, customer sales and customer service functions. That is why we choose clients who embrace open communication and put their customers first. SR&J strives to bring together an integrated customer care, customer service and inbound/outbound marketing strategy that will boost business productivity and customer satisfaction.
Through these actions, we help our clients enhance their reputation, increase market share, save time and money and generate greater revenues. We offer customized, multi-lingual support, which is available 24 hours a day, 7 days a week. Our call centre provides clients with a wide range of functions including technical support, online sales support, customer relationship management etc. With so many services under one roof, together with our combined expertise, SR&J distinguishes itself from its competition every day.
Our Customer Relationship Management (CRM) portfolio includes inbound and outbound sales/telemarketing, customer service/customer care, appointment setting, lead generation, data entry, order entry, order processing, web support, e-mail support, technical support, customer satisfaction survey programs and order entry services, in both residential and business-to-business campaigns. Regardless of your industry or specialization, we will work with you to help you exceed your goals.
At SR&J our success hinges on selecting the right call centre agent for each client project, then providing agents with opportunities for learning and growth. Our reputation has made us one of the most highly sought after places of employment for call centre professionals in Manitoba. Winnipeg houses more than 70 call centers, providing us with a large pool of highly trained individuals with extensive experience. It is these individuals who bring their best to the table every day in support of numerous campaigns, involving a wide range of industries. What we have to offer is a comprehensive range of services, provided by experts who guarantee the success of your business. Count on SR&J for expertise in lead generation, telesales and inside sales, while providing optimal possibilities toward the success of your business.
This level of expertise means our Specialists are not only able to sell or support any product with confidence and ease, but they are also able to provide valuable insight into what is working and what is not, making them an incredible resource for any company which values true customer focus.
